Privacy policy

Who processes your data?

Personal data collected through the site is processed by MG FAMILY'S BOATS for managing contact requests, booking requests and related follow-up.

Contact email

contact@mgfamilysboats.fr

Phone

+590 691 28 86 90

Which information is concerned?

• Contact form: name, email, optional phone, subject and message content.
• Booking form: identity, contact details, country, number of participants, desired date, selected boat and special requests.
• Minimal technical data: email sending logs, security elements, session information and technical traces necessary for proper site operation.

Why is your data used?

• Reply to messages sent through the contact form.
• Review, confirm, refuse or adjust a booking request.
• Ensure administrative follow-up of the customer relationship before and after the outing.
• Keep a technical trace of notifications sent and strengthen site security.

On what basis?

• Your explicit request when you use a site form.
• Pre-contractual exchanges and booking organization initiated by you.
• Compliance with legal, accounting, administrative or security obligations where applicable.

Who can access it?

Data is intended for authorized people at MG FAMILY'S BOATS in charge of customer requests. It may also be accessible to technical service providers strictly necessary for site, hosting or email operation, within the limits of their missions.

No commercial transfer of your personal data is planned through the site forms.

How long?

• Contact requests: for the time needed to process the request, then up to 3 years after the last exchange if no contractual relationship is started.
• Booking requests and customer data: during operational management of the request and service, then archived where retention is justified by administrative, accounting or dispute obligations.
• Technical logs and email traces: for a period proportionate to monitoring, proof and security needs.

Access, correction, deletion

You may request access to your personal data, correction, erasure, restriction of processing or, where applicable, object to processing.

To exercise your rights, you can write to contact@mgfamilysboats.fr.

If you believe, after contacting us, that your rights are not respected, you may file a complaint with the CNIL.

Protection measures

The site implements technical and organizational measures intended to limit unauthorized access, protect exchanges, secure forms and regulate access to administration interfaces.

As no method of transmission or storage is completely infallible, we commit to applying proportionate measures and regularly improving the service security level.